Meet The BVI Staff
Southern Hospitality In Victorian Style
Meet the fun, friendly, and knowledgeable staff at the Biltmore Village Inn, here to make your stay in Asheville as worthwhile as possible.
Monica Hampton: General Manager & Event Coordinator
Monica Hampton manages every detail of the Biltmore Village Inn. Before working at the BVI, she earned a degree in Anthropology and spent many years teaching history. Perhaps because of this background, Monica is committed to preserving the history of this beautiful home and strives to give each guest a memorable, unique experience of both the property and of Asheville. Monica feels a deep connection to the Asheville region and understands what makes this place unique. Her passion for hospitality, her interest in history, and her welcoming and friendly attitude make Monica a truly excellent General Manager. She is even publishing a book about the history of the Biltmore Village Inn soon, so keep an eye out!
Monica also serves as the BVI wedding coordinator, so she knows just how to plan the perfect wedding celebration. From the moment you speak with her, Monica will put you at ease with her joy for and knowledge of the wedding planning process. As your venue coordinator, Monica will personally take care of all venue-related needs. She has hand picked each vendor included in our packages and works closely with them at every stage of planning process. Monica will also be your coordinator on the big day, ensuring that everything goes smoothly and without a hitch. In Monica’s hands, you can feel confident that you will have the wedding of your dreams.
“I wake up every morning excited to come to work. How many people can say that about their job? Hospitality is so much more fun than the service industry. Having the chance to meet people from different parts of the world and introducing them to a new region and culture is very important. The Asheville community is very welcoming and accepting of all different types of people. We like to encourage our visitors to shop local and experience what Asheville has to offer.”
Eleanor Gibert: Hospitality Manager
As our Hospitality Manager, Eleanor is in charge of welcoming guests, helping them plan all aspects of their trip, and ensuring they have everything they need during their stay.
“The best part of my job is the people! From the moment I walk in the door and say good morning, until I say goodbye when people head out for a dinner reservation, my day centers around helping people enjoy everything Asheville has to offer. Whether they travel from two hours away or across the globe, people come to Asheville for a variety of reasons, and I get to help make sure they make the most of their experience. When you love your job, no day ever really feels like work!”
Housekeeping Manager: Kimberly Peck
We have nicknamed Kim “Kimpossible” for all the truly amazing work she does here at BVI. As the Housekeeping Manager, Kim oversees the entire housekeeping department and keeps our home sparkly clean. Thanks to her, BVI is immaculate and proudly maintains its 4 Diamond Rating.
“Cleaning is therapeutic for me and I love resetting the house back to pristine condition each day. My favorite part of my job is freshening up our rooms when guests are out for the day and having them come back to the Inn to a clean space.”