Covid-19 Statement

thin

Updated on 9/3/2021

We are looking forward to having you stay with us and would like all of our guests to know that we are taking extra care in making sure that you feel confident while staying with us. As always, we will continue to operate with high standards of cleaning and sanitizing. If you have any questions please give us a call and let us know how we can make you feel more comfortable.

  • We’re offering an easy contactless self check-in experience
  • Staff will not enter guest rooms once they’ve been checked into, but we have sanitized baskets placed in all rooms for guests to place any items in they’d like replaced each day
  • As always, rooms will be thoroughly cleaned and sanitized in-between guests to include: keys, door knobs, tubs, linens, remotes, light switches, etc. This is our commitment to our guests.
  • We will continue to serve our chef prepared two-course breakfast
  • Following the current mandate in Buncombe County, masks are required to be worn by guests regardless of vaccine status
  • Please note that masks are required for all in room spa treatments
  • Staff will wear face coverings at all times
  • Door knobs and high traffic areas will be sanitized twice daily

Disclaimer:

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention (CDC), senior citizens and guests with underlying medical conditions are especially vulnerable.

By visiting Biltmore Village Inn you voluntarily assume all risks related to exposure to COVID-19.